Privacy Policy
How we handle your personal information when you shop or get in touch.
Last updated: May 2026
This policy explains how Peptomi Labs collects, uses, and protects your personal information when you use our website, place an order, or contact us.
Information we collect
- Name, email, phone, billing and shipping addresses
- Order and payment confirmation details
- Messages you send via contact form or email
- Basic device and usage data (cookies, analytics)
How we use it
- Process orders, payments, and shipping
- Provide customer support
- Send order updates and transactional emails
- Improve the website and prevent fraud
- Marketing only where you have agreed (you can unsubscribe anytime)
Payments
Payments are handled by third-party providers or methods shown at checkout. We do not store full card numbers on our servers.
Who we share with
We share information only with service providers needed to run the store — hosting, payment processors, shipping carriers, and email — or when required by law.
Security & retention
We take reasonable steps to protect your data. We keep information as long as needed for orders, support, and legal obligations.
Your rights
You may request access, correction, or deletion of your personal information by contacting us.